Help with Enchanted Tarot
For help, contact support@dreamlineapp.com. Tell us what happened and which chat app you were using. A screenshot can help, but please leave out anything you want to keep private.
If the deck loses its connection, use Reconnect to restore the selected cards. If an older spread has expired, you can draw a new spread. Your chat app keeps its own conversation history.
Delete a spread
Ask your chat app to “Delete this spread from Enchanted Tarot.” This removes the draw from our server. To remove the conversation and images from chat history, use your chat app's deletion controls.
You can also email us for a privacy request. Include the reading identifier only when requesting help with that spread; it grants access to its cards, so keep it private.